How do I know when new information or updates are available in my HealtheLife account?
Notification settings allow you to receive a notification each time your care team sends a message to you or updates your health care record.
You can change your notification preferences by logging in to your HealtheLife account and selecting notifications on the left side of your screen. Select the check boxes for the notification methods you want (text or email).
How is HealtheLife secure?
We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure personal usernames, and passwords. Each person controls their password, and the account cannot be accessed without that password. Unlike conventional e-mail, all messaging is done while you are securely logged on to the HealtheLife website.
I forgot my password. What should I do?
If you forget your password, you can reset your account by clicking the forgot password link on the sign in page. If you don’t have the mobile option enabled, a reset password email is sent to the email address associated with your account.
Follow the instructions on the password reset pages to change your password.