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Pharmacy Supervisor

Chinese Hospital

845 Jackson St, San Francisco, CA 94133

About this role

Department: Pharmacy
Reports to: Director of Pharmacy
Type: Full Time
Requisition #12187

Position Summary

The Pharmacy Supervisor is an experience professional pharmacist who possesses advanced knowledge and pharmacy management skills in both inpatient and outpatient settings. Responsible for providing guidance to pharmacists, pharmacy technicians and interns. Supports the established philosophy and framework of Pharmacy Services. Demonstrates expertise in both clinical and operation areas with emphasis on protocol development, organization pharmacy policies and procedures. Promotes the delivery of high quality, safe, appropriate, and cost-effective pharmacy practice. Participates in pharmacy projects and initiative.

Essential Duties and Responsibilities

Administrative Duties and Responsibilities

  • Report to the Pharmacy Director.
  • Responsible for all pharmaceutical services for Chinese Hospital including the management and administration of the retail pharmacy when Pharmacy Director is unavailable.
  • Assist in the development, coordination, supervision, and review of all pharmaceutical services for Chinese Hospital.
  • Assist in the development and administration of pharmaceutical policies and procedures in accordance with hospital policies. Make recommendations on additions or changes to the Pharmacy Director.
  • Assist in the development of systems of controls and records for dispensing of all pharmaceuticals to nursing units and other departments.
  • Assist in the development of policies and procedures that promote the safe and effective use of drugs in the hospital.
  • Assist in the annual review of all pharmaceutical policies and procedures.
  • Assist in the preparation and administration of the Pharmacy Department capital and operating budgets.
  • Work with the Pharmacy Director in the development and maintenance of the hospital drug formulary in conjunction with the medical staff and health plan.
  • Assist in the ongoing maintenance of the MERP program, and offer suggestions to improve medication use and reduce errors.
  • Participate in meetings of the Pharmacy and Investigational Studies Committee as needed.
  • Maintain confidentiality of patient and medical staff information.
  • Responsible for the timely submission of timecards to the payroll department when the Pharmacy Director is unavailable.
  • Assist in the orientation of all new employees and the training/retraining of all Pharmacy Services staff to ensure the competency of all staff.
  • Develop new and review existing programs; recommend changes to the Pharmacy Director.
  • Provide technical expertise to other departments. Act as a liaison between pharmacy staff and nursing and the medical staff.
  • Provide feedback to the Pharmacy Director regarding the hiring, training, promotion, evaluation, and discipline of hospital pharmacy staff.
  • Assist with monitoring and reviewing employee productivity and performance, staff development and program implementation for customer satisfaction, efficiency, effectiveness, work priorities, and compliance with laws, rules, regulations, and standards. Respond to complaints by taking necessary corrective action and follow up to ensure ongoing resolution.
  • Assist with compliance of staff with sterile compounding requirements, including annual competency and sterility testing.
  • Ensure that staff is provided with resources and technology necessary to provide excellent customer service while ensuring that efficient and effective conditions are met and maintained.
  • Provide feedback to the Pharmacy Director and assist in the evaluation of staff performance, provide employee counseling, and recommend employee discipline. Participates in the selection of new employees.
  • Assist in the development and implementation of employee development plans.
  • Maintain all pharmacy equipment in good working conditions.
  • Promote and maintain a safe working environment, and ensure safe conduct in all aspects of job performance.
  • Comply with the Chinese Hospital Association Compliance Handbook including the Code of Ethics and all statutes, regulations, and guidelines applicable to federal, state, and local programs. Responsibilities include reporting of suspected violations.
  • Attend hospital meetings as directed.
  • Act as a role model for staff.

Procurement of Drugs, Chemicals and Biologicals

  • Assist the Pharmacy Director in the development of the specifications for the purchase, storage, and distribution of drugs, chemical, and biologicals.
  • Safeguard all drugs stored within the hospital. Maintain custody and control of narcotics.
  • Assist with the maintenance of the records of the transactions of the pharmacy as required by federal and state laws.\
  • Assist with the maintenance of adequate control and accountability of all drugs.

Pharmaceutical Care Activities

  • Assist the Pharmacy Director with the planning, directing, and supervising of all pharmaceutical care activities, including promoting optimal drug therapy, monitoring, and reporting all adverse drug reactions or medication errors.
  • Responsible for the proper dispensing of all drugs.
  • Assist the Pharmacy Director in establishing guidelines for the preparation, pre-packaging, labeling, and storage of all drugs.
  • Cross coverage with clinical pharmacist and follows job descriptions 01.05.01b.


  • Develop and maintain a master list of charges for all drugs, chemicals and biologicals.
  • Develop a method for computing charges and fees, for billing, for all prescriptions and floor stock requisitions.
  • Implement the 340B program and ensure compliance with all federal regulations. Maintain appropriate documentation.

Staff Education

  • Assist with the orientation and training of all professionals and ancillary personnel, in-service education to all health professionals.
  • Provide drug information to health professionals.
  • Provide patient counseling, drug information, drug therapy consultation, staff education, and health promotion and disease prevention activities related to medication use.
  • Participate in continuing education programs and seminars/conferences related to pharmacy practice.
  • Coordinate and participate in nursing in-services
  • Cooperate in the teaching and research programs of the hospital related to pharmacy.
  • Coordinate the education/internship of interns from local pharmacy schools.
  • Maintain current, up-to-date pharmaceutical care reference materials and periodicals.


  • A registered pharmacist who is appropriately licensed by the State of California. A Doctorate of Pharmacy (Pharm.D.) is preferred.
  • As least two years of clinical experience in hospital pharmacy and/or 1 year of ASHP accredited residency. Demonstrates strong communication and organizational skills.

Thorough knowledge of:

  • The Joint Commission, federal, state, and local laws, regulations, and codes pertaining to compounding, dispensing, and preservation of drugs and medications prescribed by licensed medical personnel.
  • The principles and practices involved in the compounding and dispensing of prescriptions.
  • The calculation of doses and the preparation and use of percentage and stock solutions.
  • Pharmacy, drug, narcotic and related laws of the state.
  • Stock control and record keeping.
  • Infectious diseases, anticoagulation therapies, and pain management practices.

Working knowledge of:

  • Budget development and administration, including cost analysis.
  • Negotiation techniques.
  • Cost control.
  • Outpatient pharmacy regulations and documentation for 340B pharmaceutical program.
  • Principles and practices of effective management and supervision, including long- and short-term planning.
  • Group and interpersonal dynamics.
  • Medication Error Reduction Plan (MERP) requirements.
  • Written and oral communication techniques and methodologies, particularly related to staff where English is a second language.
  • Program planning and implementation skills.

Skill and Ability to:

  • Assist in the development of an integrated pharmacy program. Assume responsibility for the operation of all pharmaceutical services within Chinese Hospital when Pharmacy Director is unavailable.
  • Analyze issues, legislation, and regulations for their impact on Chinese Hospital.
  • Develop and recommend alternative solutions.
  • Present ideas persuasively in both oral and written formats.
  • Identify and analyze complex technical, operational, and administrative problems. Evaluate alternative solutions, and recommend or adopt effective changes.
  • Assist in the management, selection, training, motivation, and evaluation of the Pharmacy staff.
  • Develop and maintain effective working relationships with individuals and with groups.
  • Conduct cost analyses.
  • Make independent decisions.
  • Communicate effectively with individuals from a variety of ethnic and socio-economic backgrounds.
  • Effectively use computer systems and applications.
  • Perform all duties of pharmacist including filling prescriptions and preparation of drugs and medications. Recognize incompatibilities.


  • Maintain a valid California Driver’s license.
  • Work holidays and weekends as needed. Observe staff on evening shift on a weekly basis to monitor performance and provide necessary direction to staff.  Inspect hospital units monthly and OP clinics as assigned to ensure all medications are stored and dispensed appropriately.
  • Work holidays and weekends as needed.
  • ACLS certification is highly recommended.
  • Join Board of pharmacy’s email notification list as required by BPC 4013 (d)(1)

Physical Requirements

While performing the duties of this job, staff is regularly required to sit, stand, walk, talk and/or listen. He/she uses his/her hands to do computer work, write reports, do equipment set-up/cleaning/storage, clerical support, etc. He/she will be using the phone frequently. Good vision is needed to be able to read schedules, enter accurate data, etc. He/she must have good general health and demonstrate emotional stability so as to carry out the above-enumerated duties.

  • Able to lift up to 30 pounds
  • Use proper body mechanics when handling equipment
  • Standing, walking and moving 50% of the day

Compliance Requirements

Complies with Chinese Hospital Compliance Handbook including Code of Ethics and all statutes, regulations, guidelines applicable to federal and state programs. Responsibilities include, following the guidelines and reporting suspected violations of any statute, regulations, agreements or guidelines applicable to all healthcare programs.


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