Reports to: VP of Operations
845 Jackson St, San Francisco, CA 94133
About this role
Supervises and coordinates the activities of the radiology, mammography, nuclear medicine, CT and ultrasound staff. Directs the departmental activities, relative to the improvement of patient care, quality assurance and personnel performance. Maintains appropriate standards of quality; plans, directs and supervises all technical aspects of the department concerning services, programs and the evaluation of the services. Responsible for the day-to-day operations of the department.
Essential Duties and Responsibilities
- Plans, organizes, and directs the daily radiologic activities of the department. Directs and coordinates the work of the staff. Plans and coordinates work with other departments as needed.
- Plans, organizes and directs programs, which encourage safe radiologic practice and ensure the safety of patients, staff, and visitors.
- Maintains and updates all records related to employee attendance, schedules, and pay. Responsible for the timely submission of time cards to the payroll department. Provides the necessary personnel coverage for all shifts and ensures that work is completed within a reasonable time frame.
- Plans, coordinates and oversees the orientation of all new employees and the training/retraining of all Radiologic Services staff to ensure the competency of all staff.
- Manages, directs, and coordinates the radiation safety program for the facility.
- Develops new and reviews existing programs; recommends and directs the implementation of changes.
- Provides technical expertise to other departments.
- Reviews and analyzes federal, state, and local standards and legislation for their impact on Chinese Hospital and ensures compliance. Maintains the radiologic services in accordance with these same standards.
- Develops and recommends radiologic services policies to Administration.
- Prepares and administers the Radiology Services Department capital and operating budgets.
- Manages the hiring, training, promotion, evaluation, and discipline of hospital radiologic services staff. Reviews and verifies all credentials and licensure requirements for the clinical staff.
- Monitors and reviews employee productivity and performance, staff development, and program implementation for customer satisfaction, efficiency, effectiveness, work priorities, and compliance with laws, rules, regulations, and standards. Responds to complaints by taking necessary corrective action and following up to ensure ongoing resolution.
- Ensures that staff is provided with resources and technology necessary to provide excellent customer service while ensuring that safe radiology practice standards are met and maintained. Directs and coordinates department in-service training.
- Evaluates staff performance, provides employee counseling and recommends employee discipline, participates in the selection of new employees. Prepares annual performance evaluations for all staff.
- Develops and implements employee development plans.
- Maintains all equipment in good working condition and coordinates all preventative maintenance activities.
- Promotes and maintains a safe working environment and ensures safe conduct in all aspects of job performance.
- Reviews/updates job descriptions to ensure accurate descriptions of work performed by staff.
- Responsible for developing and implementing a departmental quality assurance plan and ensuring compliance with patient care and medical practice standards. Reviews images from procedures taken by departmental staff to ensure optimal quality. Provides feedback or in-service training as needed to improve performance.
- Writes and updates procedure manual as needed and reviews annually to ensure employees have current information and clear direction.
- Responsible to establish short and long-range goals, objectives, and action plans necessary to carry out these plans. Monitors to assure the plans are implemented as planned and continue as appropriate.
- Attends all hospital meetings as directed. Conducts and documents staff meetings.
- Acts as a role model for staff. Functions as relief staff as needed.
- Work holidays, weekends as needed. Observe staff on the evening shift on a regular basis to monitor performance and provide necessary direction to staff. Round at all radiology services sites on a daily basis to monitor performance and provide necessary direction to staff.
- Completion of an accredited Radiologic training program and valid licensure as a Radiologic Technologist in the State of California or ARDMS.
- Three years of managerial or progressively responsible supervisory experience in hospital radiology services management
- Strong time management and prioritization skills
Thorough knowledge of:
- The Joint Commission, Federal, State and local laws, regulations and codes pertaining to radiologic services.
- Radiologic issues and concerns related to radiation and hazardous materials.
- Principles and practices of effective management and supervision, including long and short term planning.
- Principles and practices of contract negotiation and administration.
- Experience working in a union environment.
- Group and interpersonal dynamics
- Written and oral communication techniques and methodologies. Particularly related to staff where English is a second language.
- Program planning and implementation.
- Hazardous materials and hazardous waste storage.
- RIS/PACS and Cerner Computer systems and applications.
- Competent in clinical radiology.
Working knowledge of:
- Budget development and administration, including cost analysis.
- Negotiation techniques
- Cost control
Skill and Ability to:
- Plan, develop and implement an integrated radiation safety management program.
- Analyze issues, legislation, regulations for impact on Chinese Hospital.
- Develop and recommend alternative solutions.
- Prepare comprehensive reports, negotiate and manage contracts, prepare and administer department budgets.
- Present ideas persuasively in both oral and written formats.
- Identify and analyze complex technical, operational and administrative problems, evaluate alternative solutions and recommend or adopt effective changes.
- Manage, select, train, motivate and evaluate Radiology personnel.
- Develop and maintain effective working relationships with individuals and with groups.
- Conduct cost analyses and administer department budgets.
- Make independent decisions.
- Communicate effectively with individuals from a variety of ethnic and socio-economic backgrounds.
- Effectively use computer systems and applications.
While performing the duties of this job, staff is regularly required to sit, stand, walk, talk and/or listen. He/she uses his/her hands to do computer work, write reports, do equipment set-up/cleaning/storage, clerical support, etc. He/she will be using the phone frequently. Good vision is needed to be able to read schedules, enter accurate data, etc. He/she must have good general health and demonstrate emotional stability so as to carry out the above-enumerated duties.
- Able to lift up to 30 pounds
- Use proper body mechanics when handling equipment
- Standing, walking and moving 50% of the day
Complies with Chinese Hospital Compliance Handbook including Code of Ethics and all statutes, regulations, guidelines applicable to federal and state programs. Responsibilities include, following the guidelines and reporting suspected violations of any statute, regulations, agreements or guidelines applicable to all healthcare programs.